But with this integration comes risk. AI agents are often quickly deployed across SaaS environments by employees, without centralized tools to govern them. While the intent is productivity, the result can be blind spots. Most organizations lack visibility into which agents exist, what they can access, and how they behave over time. AI agents deployed without guardrails introduce new attack surfaces that adversaries are eager to exploit.
As AI adoption accelerates inside the SaaS stack, organizations need a way to bring these agents under control. Falcon Shield helps them do it.
As AI capabilities become more deeply embedded in everyday apps, users can unknowingly create agents with broad scopes or risky configurations. Falcon Shield surfaces these agents, authorized or not, alongside their usage patterns and access levels. This gives security teams the context needed to detect misuse, misconfigurations, and over-permissioned agents early.
AI agents are being rapidly embedded into the SaaS ecosystem to streamline operations, trigger complex workflows, and interact with sensitive data and systems. From automating calendar updates to executing code and accessing cloud data stores, they are becoming integral to business processes.
CrowdStrike Secures AI Agents Across the SaaS Stack
CrowdStrike Falcon® Shield secures this new layer of AI-driven automation in the SaaS stack by mapping each AI agent to its human creator, detecting anomalous behavior, and enforcing policy. It provides security teams visibility into, and control over, AI agents by continuously discovering misconfigurations, shadow AI, and risky access.
Falcon Shield, delivered as part of the CrowdStrike Falcon cybersecurity platform, provides visibility into AI activity across SaaS applications like Microsoft 365, ChatGPT Enterprise, and Snowflake.
